This free 90-minute interactive workshop is designed to provide frontline practitioners with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants will learn the importance of access to benefits, review key skills for benefits conversations, and practice using the Benefits wayfinder tool in a simulated benefits conversation. 

Participants will receive the following resources as part of the training: 

  • A copy of Benefits wayfinder support guide 
  • A copy of the PowerPoint slide deck used in the workshop

Learning Objectives

As a result of this workshop, participants will be able to 

  • Recognize the importance of access to benefits for Canadians living on low income. 
  • Identify how they can support Canadians living on low income to access benefits they are entitled to. 
  • Use the Benefits wayfinder in financial conversations using an effective strategy tailored to the individual they are working with. 

Target Audience

Frontline practitioners 


None. Prosper Canada’s Foundations to Access to Benefits online course is recommended, but not required. 


This live workshop will be delivered virtually using the video conferencing platform, Microsoft Teams. Upon registration, you will receive a confirmation email that includes an invitation with a link to access the event. 


The following resources will help you participate in this workshop:

Date / Time 

Thursday, June 8, 2023
1:00pm – 2:30pm Eastern Time

Please note that this workshop is also available in French. French workshops are delivered by one of our partner organizations. If you are interested in a French language workshop, please send an email to training[at] with your full name and contact information, name of your organization, number of attendees, and preferred date and time of the workshop (if applicable).