Our Foundations of Access to Benefits course will help you gain essential knowledge and skills to support your community members with access to benefits. Upon completion of this course, you will receive a certificate of completion, a practitioner guide to support your use of Prosper Canada's Benefits wayfinder tool, and access to further training. 

This course begins as soon as you register and will be available to you for up to six (6) weeks. It requires a total of approximately 3-4 hours to complete and is delivered through self-directed online learning modules.

Course curriculum

  • 1


    • Course welcome

    • Course overview

    • Technical information

    • How to navigate the learning platform

    • Course agreement

    • Pre-course survey

  • 2

    Learning modules

    • Module 1: Overview of benefits and access to benefits

    • Module 2: Supporting individuals with access to benefits

    • Module 3: Holding effective benefits conversations

  • 3


    • Benefits wayfinder resources

    • Additional training

    • Prosper Canada Learning Hub

    • Post-course survey